Term & Conditions

Product availability and stocking.
We make every effort to stock a reasonable quantity of each item listed in website. However, we have elected to provide a wide choice to our customers and therefore, it is not always possible to stock sufficient quantities to guarantee immediate despatch. When we receive an order, we will endeavour to despatch the item to you within 7 working days. Then we will contact you to tell you our anticipated date for despatch and allow you to reconsider your order.

All prices quoted on the Kanguro website are in Euro. All payments via this website, will be processed in Euro. If you are purchasing with a credit card denominated in another currency, then the amount in Euro will be converted by your credit card provider into that currency.

Tariffs, Taxes & Vat
All Kanguro website prices are quoted in Euro, exclusive of Italy Vat.

Shipping and Insurance
Orders are sent to you via Caratello courier service. When you receive the goods, please make sure that they are in good condition. If not, you must contact us immediately, so we can make the necessary claim from Caratello. We will ask you to return the goods to us, and upon receipt, aim to despatch a replacement item to you as soon as possible. If we are unable to sourse a replacement item, then we will reimburse you the amount paid for the item.

Deliveries costs
Deliveries (via Caratello), overseas delivery costs vary by country and region.

On-line payment can be made using credit card and Paypal.

Invoice & Receipts
We will send you a receipt for all orders, either with the goods.

Returns- Satisfaction- Guarantee
We want you to be completely satisfied with your purchases from the Kanguro website. If you are not sotisfied with the goods you receive, you may return them to us within 30 days and we will give you a full refund, provided that the goods are returned to us in good condition, The purchaser must bear the cost of return postage or courier, unless the goods were damaged prior to receipt or our product description was misleading, in which case we will refund your return postage costs.

Title to the goods
Title for the goods remain with the Kanguro untill such time as we have received payment in full .

Product information
Most of the products from the Kanguro are made from natural materials and are often hand finished. Slight variations in colour and size may occur from time to time. We hope you understand this and appreciate the skill and craftmanship required to make such high quality products.

Contacting Us
Should you have any questions about the website, our products or these terms and conditions, then please e-mail us at kanguro@hotmail.it  or telephone us on +39.055.4939292.

Privacy and data protection of information
Any information you supply to us will remain and not be provided to any third party. We will only retain data to track your usage of our website and products in which you have shown interest and facilitate your future use of the site.

Intellectual property
The contant of this website is the property of the Kanguro and may not be reproduced, modified or otherwise exploited, in full or in part without the espress consent of the Kanguro.